Return and Exchange Policy:

1. You have 30 days for a refund or an exchange. You can return the product in its original condition if you are not completely satisfied with your purchase.

2. If the watch was damaged or you received an incorrect item, please include a note explaining the exact problem with the order.

3. Shipping and handling is not refundable unless you receive an incorrect or damaged item.

4. No returns can be accepted without a Return Authorization Number. To receive your RA number, please contact a customer representative at (717) 735-3693 or 1-800-822-8813 or select the Contact Us link to send us an e-mail.

5. Any items that have been damaged, abused or altered in any way cannot be returned.

Returning your Order

When returning your order, please follow these Shipping Instructions to avoid having your package returned to you.

1. Call our customer service department at (717) 735-3693 or 1-800-822-8813 to receive your Return Authorization Number. Write this number on the outside of the box next to the shipping address.

2. Please make sure the package you are returning is postmarked within 30 days of the shipping receipt.

3. Please be sure to ship packages by Registered U.S. Postal Service and have it insured for its full value. Request a return receipt from the post office so your order can be tracked.

4. Send package to:

Almeda Distribution
c/o Stonewyck Enterprises
161 Stonewyck Drive
Lancaster, PA 17603

Privacy Statement:

ALMEDA TIME PRODUCTS is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval.

ALMEDA TIME PRODUCTS does not sell, trade or rent your personal information to others.